Travel and Hospitality Industry Influencer Presents the Ego-System’ and Its Effect on the Hotel and Travel Industry and How to Harness Its Power
Puzzle Partner, a leading high growth marketing agency for travel and hospitality technology companies, is pleased to announce that CEO and co-founder Alan Young will be a featured presented at this year’s Hospitality Industry Technology Exposition and Conference (HITEC) .
The event, a service of the a service of Hospitality Financial and Technology Professionals (HFTP®), is taking place June 15th-18th at the Austin Convention Center in Texas. HITEC is recognized as the world’s largest event of it’s kind, attracting thousands of executives and vendor suppliers representing travel, hospitality and technology.
In this interactive session titled “The Ego-System and Its Effect on the Hotel and Travel Industry”, Alan explains how the modern travel consumer’s engagement with digital is absolutely transformative why omni-channel engagement between the travel/ hospitality brands and the customer needs to change. Experience is everything and the future of the industry will come down to shared experiences. Travelers now want the same personal attention online as they would receive on property or in destination. Discover how this new Ego-System affects your travel or hotel business, and how you can harness its power for meaningful revenue growth.
“The tsunami of social, mobile, real-time, technology is disrupting everything; this means that for success one must make the change of how one influences,” said Alan. “What changes is how people influence, are influenced, along with how, when and where they make decisions. The core of the presentation will be how to leverage the Ego-system to create sharable experiences, and how this will shape the future of travel and hospitality technology.”
Alan E. Young, is the CEO and co-founder of Puzzle Partner Ltd. and The Next Big Thing Travel & Hospitality Technology (nbtworld.com). He has studied and influenced the effects of emerging technology on business, marketing, and culture. Previously, Alan has held a number of executive level positions with startup companies including Newtrade Technologies, (acquired by Expedia), Hotel Booking Solutions (acquired by IBS Software) and TrustYou. He currently sits on the advisory board of several technology companies and is past Chair of The Board of Directors of The OpenTravel Alliance, a global hospitality/travel industry technology standards association. Alan has been involved with other industry associations most notably AHLA, HEDNA and HTNG. He is also a frequent presenter and guest speaker at World Travel Mart, ITB, HITEC, Online Revealed, The HOT Conference.
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